Hi, it’s Lama. I am a researcher, service designer, & educator based in Brooklyn, NY.
Scroll down to get an overview of my work
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Healthplan Services
Enhancing the existing services and unlocking future ventures for the nation’s largest independent provider of technology solutions to the insurance and managed care industries. View case study with password
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ATCO
Customer research to inform assumptions around value proposition and define a product portfolio for a leading holding company and its subsidiaries in gas/electricity, construction, and home appliances in Alberta, Canada. View case study with password
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Center For Talented Youth at JHU
Designing a full digital experience for an educational nonprofit, offering bright pupils an opportunity to join a challenging and exciting learning community at a world-class university. View case study with password
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FedEx